Our primary source of surveying is through an open source project called Lime Survey. Although it is a little more difficult to navigate off the start-line, we feel it has much more control over the overall experience of taking the survey and allows us unlimited questions, etc, and full control over the responses.
If you are looking to learn how to use this application, take a couple minutes to watch the Introduction Video Tutorial.
Also, there is a fair bit of documentation on their website, along with a helpful list of question types.
We moved away from Survey Monkey on February 16, 2009 with the installation of Lime Survey to help us have more control over our questions and answers.
On January 20, 2009 we registered a basic account on Survey Monkey. The purpose is to help gather customer input to help serve our market better.
To access the account, visit their website and login with the following:
Once logged-in you will be able to create new surveys, modify current ones, and analyze responses.