Template Emails for Film2HD.com

Response for people who email us with general inquiries:

Canned Response: Film Transfer - Main Response Hi Customer,

You have 2 options for a film transfer:

You can use our basic transfer which is $14.99 per 50 feet of 8mm film, or per 100 feet of 16mm film. We clean your film if required and transfer it as a digital video file to a hard drive. You will need to provide a portable hard drive to pick-up the final files, as they can be up to 2.2 GB per minute.

The other option is to use our deluxe transfer which is $21.99 per 50 feet of 8mm film, or per 100 feet of 16mm film. With deluxe, we color correct your film and give you access to our MyFilms web tool that lets you provide custom titles and arrange the films for your DVD or Blu-ray menus. Once you complete the MyFilms customization, we put your films on DVD or Blu-ray for you to enjoy right away, complete with menus and background music.

We're located in Port Coquiltam, so you can come in and talk to us in person. We can show you how the film is transferred, but it is a lengthy process. You can watch a brief tour of our process right on our homepage at www.film2hd.com, or read about it on our page titled 'Our Process'.

Our address is 3419 Handley Crescent, Port Coquitlam. Click on this link to find us on Google Maps.

Please feel free to email me any additional questions. You can also call our office at 778-216-0831. The person who handles most of our film transfer customers is John - he is probably the best person to ask any more technical questions.

Template Emails for VideoYearbook.ca

For people who signed up but never Pre-Ordered

Subject: $studio's Video Yearbook Pre-Order

Hi Dancers,

We noticed that you've signed up on the Video Yearbook website, but haven't placed a Pre-Order for your copy! You only have until the end of tomorrow (May 27th) to place your Pre-Order.

Remember that every Pre-Order increases your studio's discount, saving everyone money! Your Video Yearbook Set started at $42.00 each. So far, your studio has pre-ordered 90 copies, earning your studio a discount of 9%.

Once you break 100 copies, the discount accelerates rapidly. For example, if your studio reaches 125 copies, your discount is doubled to 18%! Reducing your Video Yearbook sets to just $34.44 for both shows!

Pre-Order today, and remember to tell your friends as well! -- Paul Romein Production Manager Techno Monkey Media www.videoyearbook.ca

For people who signed up but never Pre-Ordered (If Pre-Orders are at less than 60)

Subject: $studio's Video Yearbook Pre-Order

Hi Dancers,

We noticed that you’ve signed up on the Video Yearbook website, but haven’t placed a Pre-Order for your copy! The deadline for Pre-Orders was supposed to be the end of tomorrow, but we've just extended the deadline to Saturday June 5th!

Remember that every Pre-Order increases your studio’s discount, saving everyone money! Your Video Yearbook Set started at $49.00 each. So far, your studio has pre-ordered 39 copies, earning your studio a discount of 4%.

Your studio's discount is designed to accelerate rapidly after 100 copies are Pre-Ordered, so that we can cover our costs and then give as much as we can back to you!

Pre-Order today, and remember to tell your friends as well! – Paul Romein Production Manager Techno Monkey Media www.videoyearbook.ca

Before the Pre-Order date, encouraging them to tell friends

Subject: $studio's Video Yearbook Discount!

Hi Dancers,

Thank you for Pre-Ordering your Video Yearbook set! You will receive an email in a few days with instructions on how to complete your payment. This is just a reminder that the Pre-Order deadline is the end of tomorrow (May 27th), and it's your last chance to tell your friends to place their Pre-Orders!

Remember that every Pre-Order increases your studio's discount, saving everyone money! Your Video Yearbook Set started at $42.00 each. So far, your studio has pre-ordered 90 copies, earning your studio a discount of 9%.

Once you break 100 copies, the discount accelerates rapidly. For example, if your studio reaches 125 copies, your discount is doubled to 18%! Reducing your Video Yearbook sets to just $34.44 for both shows!

If you login to the website, we've even created a "Tell a Friend" form which will also send them the Discount Meter so they can see your studio's discount in action! -- Paul Romein Production Manager Techno Monkey Media www.videoyearbook.ca

If the numbers are too low, the deadline extension email:

Subject: $studio's Video Yearbook Pre-Order

Hi Dancers,

Thank you for signing up on the Video Yearbook website! The $STUDIO Video Yearbook Set started at $START_PRICE each. So far, your studio has pre-ordered $COPIES copies. $COPIES Pre-orders gives your studio a discount of $DISCOUNT%, making Video Yearbook sets $DISCOUNT_PRICE each.

We're excited to announce that we're extending the Pre-Order deadline by three days to $DATE so that you have the opportunity to increase your studio's discount! Every pre-order counts towards the discount, so remind your friends to pre-order before the end of $DATE so that everyone can get their DVDs for less.

This year, we've included copy protection on all of our DVDs in order to better protect the privacy of all dancers.

After $DATE, come on back and visit www.videoyearbook.ca to complete the payment of your Video Yearbook. And remember to tell your friends in order to save more money!

If you miss the pre-order deadline and still want to purchase additional copies of your video yearbook, you can get them from www.videoyearbook.ca with the discount that was achieved by $DATE. -- Paul Romein Production Manager Techno Monkey Media www.videoyearbook.ca 778-216-0831

For people who complain about PayPal

Hi Katrina,

Thank you for your Pre-Order! I can confirm that we received the transaction last night.

We're sorry to hear that it was a hassle to process the payment, but one of the reasons we decided to go with PayPal was for the reason that it's not necessary to create an account with them. You can simply type in your payment information and have it processed without signing up with them.

We can also process payment over the phone, or receive cheques by mail if you would like to complete your payment this way when the discount is locked-in. -- Paul Romein Production Manager Techno Monkey Media www.lifetimeheritagefilms.com 778-216-0831

Complete Payment Notification

$studio's Video Yearbook - Complete Payment

Hi Dancers,

Thank you for Pre-Ordering your Video Yearbook set for Defy Gravity! Your Video Yearbook Set started at $42.00 each, and your studio has Pre-Ordered 114 copies. 114 Pre-orders gives your studio a discount of 14%, making Video Yearbook set price locked in at $36.12 each.

The time has come to complete your payment - so head over to www.videoyearbook.ca and login to your account. If you've forgotten your password, we can help you with that! When completing your payment, you'll also be able to choose if you'd like to upgrade your Video Yearbook to High Definition Blu-ray, or have the set mailed to your home.

Remember to look for the login field in the top right corner of the website instead of trying to sign-up again.

We're always looking to improve our products, so we've prepared a short survey to help us out! If you could spare a couple minutes to answer our 8 short questions, it would be greatly appreciated! http://www.lifetimeheritagefilms.com/surveys/index.php?sid=63859&lang=en -- Paul Romein Production Manager Techno Monkey Media www.videoyearbook.ca

Video Yearbook is Ready

Video Yearbook is Ready!

Hi Dancers!

Your Video Yearbook sets have been delivered to $studio's dance studio! If you are receiving this email, it is because you ordered a copy of Video Yearbook. If you selected to have your DVDs mailed to you, you should receive them within the next few days. If you did not select the mailing option, your DVDs are now ready for pickup from the studio.

$notes_about_studio_pickup_times. If you miss those pickup times, call the studio to make pickup arrangements. -- Paul Romein Production Manager Techno Monkey Media www.videoyearbook.ca 778-216-0831

Wedding Video Quote Response

Base template to respond to price quote requests for weddings. Edit vague pricing range as necessary and include a reference to extra cost like travel etc if needed. Dear name,

Congratulations on your upcoming wedding!

We would love to book an appointment with you for a free consultation in person to discuss the options we can make available to you regarding video capture for your wedding. There are many variables to consider when creating a quote such as  the size and location of your wedding, the length of your ceremony and reception, and any special requests you have. We insist on tailoring our prices on a per wedding basis to best meet your needs and ensure that you are able to share your memories with family and friends forever.

We will capture your wedding in crystal clear high-definition video with crisp, clean audio. We will use a multiple camera setup and finish your wedding on DVD or Blu-ray - complete with menus.  We have several extra video services such as “Love Stories”, “Video Engagement Announcements”, “Video Thank You’s”, and can even stream your ceremony to the web while we record it for guests who cannot attend in person.  We also offer packages that include professional wedding photography.

Our video capture teams are well dressed, well mannered, personable, and have the necessary technical expertise to capture your wedding in all its stunning beauty. We have a sample collage that you can watch here http://www.lifetimeheritagefilms.com/?page=event_video.

Based on the information you provided, your wedding video package price could fall anywhere in a range from $1,000 to $2,000. Call us now (604 961 4861) or email us (info@tmmedia.ca) to setup a consultation to help us better understand your requirements and provide you with a specific quote.

Yours Truly,

Responder Name

TMM Contact Info